Services

Business transformation and growth strategies

Expert guidance

  • GTM strategy development: provide a wide range of expert insights touching on market analysis, channel mapping, distribution alignment, and route-to-market planning

  • Value proposition guidance: introduce the value proposition canvas framework and provide expertise to define customer segments and refine value propositions

  • ICP strategy support: offer advice in the development of an ideal customer profile (ICP) strategy to effectively target the right customers

  • Customer experience management: facilitate a strategic approach to designing and delivering exceptional customer interactions and journeys

  • Revenue operations: assist in the development of strategic revenue operations as a function for seamless alignment across sales, marketing, and CS

  • Organizational alignment: support with org design and team alignment tailored to your business needs and desired culture

  • Management staffing support: provide expertise to optimize the placement of talent and help identify and align skills, experience, and culture fit for key management roles

  • Coaching and mentoring: offer professional mentoring and coaching services to enhance management capabilities and foster leadership development

Sales and customer success

The path to success

Sales:

  • Sales leadership development: mentor sales leaders to enhance capabilities, skills, and effectiveness

  • Sales process: introduce a sales framework to improve performance

  • Sales metrics: provide KPI recommendations

  • Sales coaching: administer sales coaching to improve skills and techniques to increase productivity

  • Selection and talent audit: sales staffing support and assessment of the current management team

Customer success (CS):

  • CS leadership development: mentor CS leaders to enhance capabilities, skills, and effectiveness

  • CS process: introduce a CS framework to optimize customer satisfaction and loyalty

  • CS metrics: provide KPI recommendations

  • CS coaching: administer CS coaching to improve skills and techniques to boost customer satisfaction

  • Selection and talent audit: CS staffing support and assessment of the current management team

Operations improvement and innovation

A comprehensive approach

  • Operations improvement: expert guidance to enhance business operations by introducing efficiency-boosting techniques, including processes and technologies, to maximize productivity

  • Performance measurement: introduce the balanced scorecard framework to align business goals and objectives, enabling performance measurement and strategic decision-making

  • Risk mitigation services: assist in developing strategies to minimize risks and challenges associated with internal decision-making processes related to business strategy development

  • Product development: provide informed guidance and expertise on product development efforts facilitating product innovation and market differentiation

“I hired AceBrooks Consulting to help us through a transitional period in our business.  AceBrooks has brought clarity, structure and accountability to our business. Lara’s coaching role as guide and mentor based on her extensive experience has equally allowed me to learn new skills and evolve as a CEO. The net result is we are achieving the goals we have set for the business.”

— Brian Varela, CEO at Varemar

 A selection of some of the brands we've worked with: